Return & Refund Policy

Eyeonbay, we want you to be completely satisfied with your purchase. Our Return and Refund Policy outlines the terms and conditions for returning items and requesting refunds.

1. Eligibility for Returns:
We accept returns for most products within [number of days] days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Certain products, such as perishable goods, personalized items, and downloadable software or digital content, may not be eligible for returns.

2. Return Process:
To initiate a return, please contact our customer service team to request a Return Merchandise Authorization (RMA) number. You will be required to provide proof of purchase and details of the reason for the return. Once you receive an RMA number, carefully package the item and ship it back to us at the address provided.

3. Return Shipping:
You are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping method and insuring the package to ensure its safe return to us. We cannot be held responsible for items lost or damaged during return shipping.

4. Inspection and Refund:
Once we receive your returned item, our team will inspect it to ensure that it meets the eligibility criteria for a refund. If the return is approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase, and you will receive an email notification once the refund has been processed.

5. Refund Timelines:
Refunds are typically processed within [number of days] days of receiving the returned item. However, please note that it may take additional time for the refund to be reflected in your account depending on your payment method and financial institution.

6. Exchanges:
If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange. Exchanges are subject to product availability, and any price differences will be adjusted accordingly.

7. Contact Us:
If you have any questions or concerns about our Return and Refund Policy, please don’t hesitate to contact our customer service team for assistance. We are here to help resolve any issues and ensure that you are satisfied with your shopping experience at Eyeonbay.

Thank you for choosing Eyeonbay. We appreciate your business and strive to provide you with the best possible service.

For Any Enquiry Connect Us:

Contact Number: +91 9495015136